The Partnership for Sustainable Textiles (PST), along with German companies Bierbaum-Pronen, Deltex, and Sympatex, are partnering with Quizrr and Ulula, leading providers of worker voice technology, in the Partnership Initiative “Digital Complaints Management and Capacity Building”.

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The project will be implemented with selected textile and garment suppliers in Eastern China. The primary goals of the project are to enhance the understanding of workers and managers regarding international and national labor standards and to identify and mitigate risks through effective grievance mechanisms.

Participating suppliers will receive Quizrr digital training for both workers and managers covering essential topics such as Occupational Safety & Health, Wages and Hours, and Effective Worker-Management Communication and Grievances. Additionally, suppliers will be able to monitor training completion rates and knowledge progression via the Quizrr Dashboard.

Ulula will partner with suppliers to establish a comprehensive multi-channel digital worker feedback mechanism. This mechanism will complement the existing grievance system within factories, fostering increased trust, engagement, and satisfaction among workers, while simultaneously strengthening workplace relationships and minimizing social responsibility risks.

Learn more

Visit the Partnership for Sustainable Textiles website to learn more about the project.