Effective Grievance Mechanisms Through Capacity Building
To build strong and trusted grievance channels, there needs to be capacity building on both worker and management level. Quizrr's digital training platform provides the knowledge needed while we engage with partners to provide surveys and grievance solutions.
"If you have not learned that exit doors never should be locked or blocked, you will not know how to safely get out of the building in case of emergency, nor to report when that occurs."
Requirements for Grievance Mechanisms
Human rights due diligence (HRDD)
Grievance mechanisms is a mandatory component of upcoming HRDD laws recently passed by several countries in the world, and functional worker voice channels have multiple business benefits for facilities. An efficient Grievance Mechanism will:
- Assess, address and remediate
- Minimize risk of human rights violations
- Increase employee wellbeing
- Decrease employee turnover and improve product quality and productivity
Assess and Address through Efficient Grievance Mechanisms
To build strong and trusted grievance channels, there needs to be capacity building on both worker and management level. Quizrr's tech-based training provides the knowledge needed while we engage with partners to provide surveys and grievance solutions.
Pink = Quizrr tech-based training, in collaboration with our partners (Selected by brand/facility)
Grey = Facility, third party providers, collaboration with our partners (Selected by brand/facility)
Building Effective Workplace Dialogue and Grievance Channels
The Quizrr Worker Engagement training is aimed at enabling functioning systems for dialogue-based problem solving and worker-management relations, covering issues such as effective communication, grievance channels, employee satisfaction, worker representation and participation.
Why is this important?
Actively disengaged or non-engaged workers are less likely to feel committed to their tasks and loyal to their workplace or team. This affects productivity and quality but could also contribute to a higher worker turnover and increased risk in the factory. According to Gallup Report 2017:
- 15% workers globally feel engaged at the workplace
- In Asia, as little as 6% state that they are engaged
- An engaged workforce is key to mitigate risks