About the Program
The odds are that your company will be impacting conflict through its operations or value chain. Meeting this responsibility starts with heightened human rights due diligence, and this course will help you learn the essentials.
Siniša Milatović
Business and Human Rights Specialist UNDP

About the Program
Responsible Business in Conflict: A training on heightened human rights due diligence
UNDP’s Guide and Training Manual on Heightened Human Rights Due Diligence (hHRDD) in conflict-affected contexts is now available as a digital training in partnership with Quizrr. This e-learning experience supports companies in identifying and responding to potential and actual impacts on people (human rights) and on the broader conflict dynamics connected to their operations.
Length: 1 hour of focused, practical learning (approximately 10 minutes per module)
Modules: 6 concise modules designed for real-world application
Format: Engaging animations, expert TED-style insights, and interactive quizzes to reinforce understanding
Global relevance: Applicable across regions and sectors operating in or linked to conflict-affected contexts
Ideal for:
- Internal teams in risk management, compliance, procurement, sales, marketing, and audit
- Suppliers and other supply chain partners seeking responsible and risk-aware business practice
- NGOs and civil society organizations (CSOs) engaging in advocacy, monitoring, capacity-building, and conflict-sensitive human rights due diligence
Credits
Course conceived and developed by UNDP in partnership with Quizrr. Scenarios developed by Andrea Shemberg, with support from Siniša Milatović and Carolyn Vaziri, in partnership with Quizrr, and with videography by Nicholas Hopkins Hall and animation by Pool Valley Creative. Editing by Andrea Shemberg and Siniša Milatović.
Expert Insights From

Introduction
What heightened human rights due diligence (hHRDD) is and the key considerations in conflict-affected contexts.

Sales Opportunity
Scenario:
Sales contract with a government in the context of military occupation.
Focus:
Identify links between products/services and the occupation, assess legality, and take steps to avoid involvement. Helps reduce legal, reputational, and investor-related risks.

Ongoing Extractive Operation
Scenario:
Mining in an area with non-state armed groups.
Focus:
How mine revenues affect conflict dynamics, practices of security forces, and the impacts of formalizing informal miners. Also guides on evaluating exit risks and avoiding security, legal, and reputational harm.

Bidding on Infrastructure Project
Scenario:
Dam construction in the context of armed conflict.
Focus:
Assess human rights and conflict impacts, understand implications for water access, and avoid contributing to tension or scarcity. Supports preparing a realistic, risk-aware bid.

Tech Product Design and Use
Scenario:
Social media platform targeting a minority ethnic group.
Focus:
Assess whether content/algorithms contribute to harmful messaging or escalate conflict. Guides prevention and mitigation to avoid legal, reputational, and financial risks.

New Factory and Distribution Opportunity
Scenario:
Pharmaceutical operations in a “peaceful” area of a conflict-affected region.
Focus:
Recognizing that even peaceful zones can be linked to conflict dynamics. Supports holistic hHRDD to identify and mitigate impacts on people and the broader context.




