
Forced Labor & Responsible Recruitment
Heavy reliance on migrant labor and agency recruitment creates acute exposure to recruitment fees, debt bondage, and deceptive hiring — the highest-scrutiny risk area for ICT brands globally.

Working Hours & Workplace Safety
High-volume, deadline-driven production consistently generates violations around overtime, rest periods, and physical safety — from electronics assembly to component manufacturing.

Freedom of Association & Grievance Mechanisms
Where unions are restricted, workers have limited ability to raise concerns. Without effective grievance mechanisms, issues go unreported until they become incidents, audits, or headlines.
Responsible Sourcing at Scale
Apple works with Quizrr to develop and scale localized training content for supplier employees and management, and their labor agencies.
Apple 2025
Supply Chain Progress Report

Why Quizrr
Built for the realities of ICT supply chains
ICT supply chains span hundreds of suppliers, millions of workers, and growing regulatory pressure. Brands are expected to demonstrate responsible practices beyond tier one — and prove it with data.
Quizrr makes that possible at scale. Our platform reaches every level of your supply chain — workers, managers, and labor agencies — across 50+ markets, with content localized to national labor standards and adapted to local operating conditions.
Programs cover the issues that matter most: ethical employment, responsible recruitment, workplace dialogue, occupational health and safety, and equality. Online or offline. No IT dependency. No disruption to production.

Every training session feeds directly into the Quizrr dashboard — turning workforce activity into supply chain intelligence. Risk and compliance indicators, facility-level benchmarking, topic-based workforce insights, and audit-ready reports give sustainability, procurement, and legal teams the evidence they need to act, report, and improve — across the full value chain.
Case Studies

Case 1
In 2024, an independent research study was conducted to assess the impact of Quizrr’s Ethical Employment program on addressing forced labor risks in India.
Key Findings:
High Knowledge Retention
Workers retained 90-98% of the training content 4-6 months after completion.
Increased Confidence to Speak Out
Female workers, who form the majority of our learners, have become more confident in addressing challenges directly with their managers or via formal grievance channels.
Shared and Nuanced Understanding
The training has driven practical changes, where employees are now reviewing contracts carefully before signing and regularly checking their payslips.
Strengthened Workplace Culture
Workplace culture improved as managers showed greater empathy and problem-solving commitment. Male managers became more responsive to female workers’ needs, such as allowing additional breaks during menstruation.

Case 2
Driving Responsible Practices at Scale: A Global Supply Chain Case
Standardised Code of Conduct
We digitised and scaled the partner’s Supplier Code of Conduct across the full value chain, creating a consistent baseline for responsible practices. Existing standards and content were integrated to ensure clarity and alignment across all suppliers.
Targeted, Risk-Based Training
Focused training on responsible recruitment and forced labour was rolled out across all supplier sites, upstream labour agents, and sending countries. The program adapts to different environments, is available in 45 languages, and works both online and offline—allowing real-time tracking of progress and actionable insights.
Supplier-Led Continuous Improvement
Suppliers are increasingly taking ownership, adopting additional programs on mental health, road safety, and technical skills. This demonstrates a shift from compliance to proactive, measurable workplace improvement.
Results at a Glance
- 300,000+ people trained
- 40+ countries, 130+ nationalities reached
- Topics: responsible recruitment, workplace rights, health & well-being, and waste management
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