About the Training

With Labor Agencies

Labor agencies, including recruiters and brokers, are provided with a digital training tool that increases awareness on responsible recruitment based on Apple’s Code of Conduct and Supplier Standards as well as global labor standards (ILO Core Conventions, IOM guidelines, etc.). Both prospective foreign contract workers and labor agents will participate in the training and learn about their individual rights and responsibilities during the hiring process.

With Facilities

Suppliers are provided with a digital training tool that emphasizes the same topics from the labor agency training while focusing more on workplace policies and dialogue including grievance channels such as the zero-tolerance policy against retaliation. The training is available to all employees – from management and floor supervisors to local and foreign contract workers.

Quizrr in Action

Training Journey

Workers enter the recruitment process with the labor agency.

As a part of pre-departure training, workers will participate in the Quizrr digital training on their smartphones or tablets available at the labor agency.

Additionally, employees at the labor agency will also participate in the Quizrr training.

Workers arrive at different labor agencies (known as brokers in Taiwan) once they arrive in the receiving country.

As a part of their post-arrival process, workers will participate in an abbreviated the Quizrr digital training (select modules).

Additionally, employees at the labor agency/broker will also participate in the Quizrr training.

Local and foreign contract workers arrive at different facilities in the receiving country.

Workers, both local and foreign, receive the full Quizrr digital training at the facility and in their own language.

Additionally, managers and floor supervisors also participate in the Quizrr training.

Participants will also conduct a separate follow-up to measure knowledge retention over time.

About Quizrr

Quizrr uses relatable, engaging, and gamified digital content with short live-action and animated films along with quiz questions – all in local languages. With Quizrr, you can easily train and empower your workforce, track their progress on the online dashboard, and improve worker engagement.

The relatable and interactive training, with live-action dramas and animations based on local culture and settings paired with quiz questions, effectively captures the interest of worker while conveying a sense of reality. Trainings can be conducted individually on smartphones or in small groups (up to five people) on tablets.

Training Modules:

– Recruitment Practices
– Workplace Policies
– Workplace Dialogue

Each training sessions is saved and uploaded to the online dashboard, enabling you to take actions based on real data. Track and follow your progress, and drive long-term impact with your business partners.

Flexible & Efficient

Easy to plan and scale up. Train individually or in groups.

Engaging & Interactive

Relatable content that speaks directly to workers. Builds and improves workplace dialogue.

Strengthen Buyer Relations

Establishes trust and transparency. Allows data sharing with your business partner.

Business Benefits

Increases worker engagement, which can lead to improved production and less worker turnover.

The toolkit includes resources for management to prepare and facilitate training.

A Mirrored Approach

This program focuses on labor agents and facilities with a digital training for all workers, especially foreign contract workers, on responsible recruitment practices, understanding workplace policies, and improving workplace dialogue – all reflecting global and industry requirements.