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Why Quizrr

A long-term investment in New Balance’s Partners 

At New Balance, we are dedicated to supporting our supply chain through the introduction of innovative tools for digital worker engagement. Our mission is to empower suppliers with effective communication channels while fostering the professional growth and career development of workers.

We are thrilled to present Quizrr as one of these platforms, leveraging digital technology to provide engaging and comprehensive training on key topics crucial for the well-being and success of our suppliers’ workers. These platforms offer seamless connectivity across the supply chain, facilitating enhanced collaboration between suppliers and workers. By implementing these digital solutions, suppliers gain the ability to take ownership of their working conditions, ensuring a supportive environment for their workforce.

Through Quizrr, workers are provided with opportunities for continuous learning and skill development. We firmly believe that investing in their professional growth not only benefits the individuals but also contributes to the overall success of the supply chain. By nurturing a culture of learning, we empower workers to excel in their careers and realize their full potential.

Join us as we embrace the power of digital worker engagement tools and explore a new path of leveraging technology to build a future where suppliers and workers thrive. With no boundaries to communication and learning at the heart of progress

Benefits Using Quizrr

7%

production increase as a result of the Quizrr training

98%

say that they have learned something new

44%

improved BSCI Audit Score

Gamified Learning Experience

The programs is available in multiple languages, consisting of short videos, followed by quizzes. The programs consists of 3-4 modules, aiming to provide you with useful knowledge on key topics such as workplace dialogue and worker engagement.

Fast and flexible

Quizrr's platform is designed for easy and scalable access, whenever it fits your organization.

  • 15-20 minutes training time per module. One program takes approximately 1 hour
  • Flexible training based on your sites production cycles
  • We recommend that you complete the entire training in one session for best results

The quiz is not a test, but part of the learning process, and your answers are entirely confidential. Please answer the questions to the best of your ability.

If you need more guidance visit the Toolkit below.

About the Training

Onboarding period

July 2023

Training period

July 2023 – June 2024

Target group

Managers, Supervisors, Workers

Training markets

China, India, Indonesia, Vietnam and Thailand.

Training programmes

Social Compliance, Ethical Employment, Worker Engagement, Occupational Health and Safety, Equality, Safety and Respect, Wage Management.

Device

Smartphone, tablets and desktop computers.

Quizrr in Action

How to Get Started

Suppliers are invited to join group introductory sessions hosted by Quizrr to understand how the training will work, what results you may expect and how to engage and empower your workers.

For licensing partners and manufacturing sites, we’ll host individual onboarding sessions for each licensing manufacturing site, where licensing partners are able to join if they’d like.

Quizrr will send an agreement to each site by email for signing

Individual site calls will be held to help prepare for implementing the training programn the best possible way.

Each site will understand how to use the dashboard to track progress, and how best to empower workers to engage with the process.

Hardware set-up involves 1-2-1 support with Quizrr to ensure suppliers have the hardware and platform set up and are adequately onboarded to use them.

Now each site is ready to train!

Quizrr will support sites to track progress and review training performance and results.

About Quizrr

Quizrr makes learning accessible, inclusive, and engaging for employees worldwide – while enabling businesses to proactively address human rights due diligence throughout their supply chain.

492,312

People trained

1,068

Facilties engaged

2,115,226

Trainings completed

FAQ

  • An introduction call (60mins), agreement signing, start-up meeting (60mins), 3 check-in calls (30 mins each) and a wrap-up call with Quizrr (60mins)
  • 1 hour of paid time is required for each worker on site to complete the training (this time can be split into 4 x 15mins slots if preferred)
  • Access to tablets*, smartphones and/or desktop computers for all workers
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  • Time to review progress and remind workers to complete the training, easily done using Quizrr’s dashboard
  • Attend a feedback call with New Balance (1 hour, this is in addition to the calls with Quizrr, and brings the total time required for external calls to approx. 6.5 hours per site)

Yes of course. If a site doesn’t have tablets, desktop computers or workers don’t have access to smartphones, that won’t exclude the site from training.

It depends on the size of the site and the time available. We encourage suppliers to support all workers to attend the training as much as possible, however, we will work with each site to set a realistic goal in terms of the % of workers to complete the training over the year.

We recommend an HR manager lead, or the person/team responsible for RBP compliance onsite.

Yes. Quizrr complies with all local and global data privacy laws, including GDPR. You can rest assured workers' personal data is protected during and after the pilot.

Yes. Each site will need to sign an agreement with Quizrr which covers personal data protection clauses. However, this is covered by New Balance.

  • As part of our 2025 sustainability strategy, we are looking for new ways to support our suppliers and licensing partners to move beyond audits and strengthen worker training and engagement
  • We hope that our suppliers, licensing partners and we at New Balance can learn from this training programme about how best to train and engage workers to foster worker dialogue and engagement. Training like this offered by New Balance doesn’t remove the need for suppliers to train workers themselves, on RBP topics or anything else but it does offer us all a learning opportunity
  • A focus area for New Balance includes ensuring the rights and well-being of anyone involved in the production of New Balance products – an important component of this is ensuring workers are aware of their rights & protections and work, and the social responsibility activities of their workplaces.
  • The courses have been developed by experts in social responsibility topics, as well as in e-learning technology and gamification
  • Training is based on short film dramas, followed by quiz questions. The films cover real-life situations in factories, always in the local language and setting
  • All training results are saved and displayed on a web portal, making it possible for suppliers and brands to measure and share progress
  • Training programmes aim to improve worker-manager relations, create stability and establish relationships and trust with the brand, which may lead to new business opportunities
  • Quizrr is currently collaborating with more than 70 global brands and organizations. More than 800 suppliers have joined the Quizrr programme, completed more than 2,000,000 training modules, and successfully trained over 460,000 employees in the global supply chain!

New Balance

Contact – Loay Tolba, Senior Manager, Responsible Leadership and Strategic Projects

Contact – Jennifer Tran, Lead Compliance Specialist

Contact Quizrr

Contact – Gina Wang, Supplier Engagement Manager