New Balance Worker Training Program
Building Stronger Supply Chains with New Balance
At New Balance, we are dedicated to supporting our supply chain through the introduction of innovative tools for digital worker engagement. Our mission is to empower suppliers with effective communication channels while fostering the professional growth and career development of workers.
Working with New Balance
We are thrilled to present Quizrr as one of these platforms, leveraging digital technology to provide engaging and comprehensive training on key topics crucial for the well-being and success of our suppliers’ workers. These platforms offer seamless connectivity across the supply chain, facilitating enhanced collaboration between suppliers and workers. By implementing these digital solutions, suppliers gain the ability to take ownership of their working conditions, ensuring a supportive environment for their workforce.
Why New Balance chose Quizrr
Through Quizrr, we empower workers with ongoing learning and growth. Investing in their development benefits both individuals and the supply chain's success. By fostering a culture of learning, we enable workers to excel and reach their potential.
We welcome all suppliers to join
Join us in embracing digital engagement tools and leveraging technology for a future where suppliers and workers thrive. With limitless communication and learning at the core of progress.
Benefits of Using Quizrr
98%
say that they have learned something new
44%
improved BSCI Audit Score
7%
production increase as a result of the Quizrr training
The Most Efficient Training for Suppliers
The training program is available in multiple languages, consisting of short videos, followed by a quiz. The programs consists of 3-4 modules, aiming to provide you with useful knowledge on key topics such as workplace dialogue and worker engagement.
Quizrr's platform is designed for easy and scalable access, whenever it fits your organization.
- 15-20 minutes training time per module. One program takes approximately 1 hour
- Flexible training based on your sites production cycles
- We recommend that you complete the entire training in one session for best results
The quiz is not a test, but part of the learning process, and your answers are entirely confidential. Please answer the questions to the best of your ability.
If you need more guidance visit the Toolkit below.
About the Training
Onboarding period
From Dec 2024 – Dec 2025
Training period
1 year
Target group
Managers, Supervisors, Workers
Training markets
China, India, Indonesia, Vietnam, Taiwan and Thailand.
Training programmes
Social Compliance, Ethical Employment, Worker Engagement, Occupational Health and Safety, Equality, Safety and Respect, Wage Management.
Devices
Smartphones, tablets, and desktop computers.
Quizrr in Action
Training Cost
New Balances have invested financially and strategically to enable their key suppliers to take advantage of the latest worker technology platform's like Quizrr.
Site License Fee
2,000€
Included in the License Fee
- Kickoff meeting for management team
- Customized training plan
- Dashboard access (Data analytics)
- Unlimited training
- Tech support 24/7
- Communication channel and help desk
- Training follow-up
- Training report
Supplier engagement services available on demand.
How to Get Started
Suppliers are invited to join group introductory sessions hosted by Quizrr to understand how the training will work, what results you may expect and how to engage and empower your workers.
For licensing partners and manufacturing sites, we’ll host individual onboarding sessions for each licensing manufacturing site, where licensing partners are able to join if they’d like.
Quizrr will send an agreement to each site by email for signing
Individual site calls will be held to help prepare for implementing the training programn the best possible way.
Each site will understand how to use the dashboard to track progress, and how best to empower workers to engage with the process.
Hardware set-up involves 1-2-1 support with Quizrr to ensure suppliers have the hardware and platform set up and are adequately onboarded to use them.
Now each site is ready to train!
Quizrr will support sites to track progress and review training performance and results.
The toolkit includes resources for management to prepare and facilitate training.
Download & Installation of the Quizrr App
Click here to access a step by step manual to download the app.
Smartphone Training Manual
Click here to access supporting material for smartphone deployment.
Tablet Training Manual
Click here to access supporting material for tablet deployment.
Training Tips
Click here to access supporting material to ensure a successful deployment.
Training Poster
Click here to access the training poster to print.
QR Code poster
About Quizrr
Quizrr makes learning accessible, inclusive, and engaging for employees worldwide – while enabling businesses to proactively address human rights due diligence throughout their supply chain.
492,312
People trained
1,068
Facilties engaged
2,115,226
Trainings completed
FAQ
- An introduction call (60mins), agreement signing, start-up meeting (60mins), 3 check-in calls (30 mins each) and a wrap-up call with Quizrr (60mins)
- 1 hour of paid time is required for each worker on site to complete the training (this time can be split into 4 x 15mins slots if preferred)
- Access to tablets*, smartphones and/or desktop computers for all workers
undefined - Time to review progress and remind workers to complete the training, easily done using Quizrr’s dashboard
- Attend a feedback call with New Balance (1 hour, this is in addition to the calls with Quizrr, and brings the total time required for external calls to approx. 6.5 hours per site)
Yes of course. If a site doesn’t have tablets, desktop computers or workers don’t have access to smartphones, that won’t exclude the site from training.
It depends on the size of the site and the time available. We encourage suppliers to support all workers to attend the training as much as possible, however, we will work with each site to set a realistic goal in terms of the % of workers to complete the training over the year.
We recommend an HR manager lead, or the person/team responsible for RBP compliance onsite.
Yes. Quizrr complies with all local and global data privacy laws, including GDPR. You can rest assured workers' personal data is protected during and after the pilot.
Yes. Each site will need to sign an agreement with Quizrr which covers personal data protection clauses. However, this is covered by New Balance.
- As part of our 2025 sustainability strategy, we are looking for new ways to support our suppliers and licensing partners to move beyond audits and strengthen worker training and engagement
- We hope that our suppliers, licensing partners and we at New Balance can learn from this training programme about how best to train and engage workers to foster worker dialogue and engagement. Training like this offered by New Balance doesn’t remove the need for suppliers to train workers themselves, on RBP topics or anything else but it does offer us all a learning opportunity
- A focus area for New Balance includes ensuring the rights and well-being of anyone involved in the production of New Balance products – an important component of this is ensuring workers are aware of their rights & protections and work, and the social responsibility activities of their workplaces.
- The courses have been developed by experts in social responsibility topics, as well as in e-learning technology and gamification
- Training is based on short film dramas, followed by quiz questions. The films cover real-life situations in factories, always in the local language and setting
- All training results are saved and displayed on a web portal, making it possible for suppliers and brands to measure and share progress
- Training programmes aim to improve worker-manager relations, create stability and establish relationships and trust with the brand, which may lead to new business opportunities
- Quizrr is currently collaborating with more than 70 global brands and organizations. More than 800 suppliers have joined the Quizrr programme, completed more than 2,000,000 training modules, and successfully trained over 460,000 employees in the global supply chain!
